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WebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web site pages are served to accounts, no FTP connections are accepted, and all e-mail is blocked. Suspension is the first step in dealing with problematic accounts. If the problems can not be resolved, the account needs to be terminated - refer to Terminating an account for more information.
To suspend or unsuspend an account:
- Click on the Suspend/Unsuspend an Account link in the Account Functions menu.
- Click on the required domain or user name in the displayed list.
- Enter a brief description of why the account is being suspended in the Reason field, if you are suspending an account.
- Click on the Disallow resellers from unsuspended tick box if you do not want the reseller who signed up this account unsuspending it.
- Click on the Suspend or UnSuspend button.
NOTE: if you choose Users and suspend/unsuspend, it will suspend/unsuspended all the domains of that user. Yet if you choose Domain and suspend/unsuspend then only the domain choosen will be suspended/unsuspended.
You can keep track of all accounts you have suspended by listed the accounts.
To list suspended accounts:
- Click on the List Suspended Accounts link in the Account Functions menu.
- A list of suspended accounts is now displayed
Hope this will help you.
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